It is my great delight to send this letter and tell you what a wonderful product you have brought into our new home. I can honestly say that, aside from having the house itself, RainSoft is the best thing that has happened to us in the past year.

 

My wife and I moved to Delaware with our daughter Genna in search of home ownership and the security it brings. We took this place in a new state where we knew no one, due to the financial advantages and pleasant surroundings we observed here. We had not one dollar to spare, but we could just make budget, we calculated, and it was time to get a house. We knew that all our friends who warned us about the things we would discover in any new home were right, and all manner of things did go wrong, from wallpaper to windows to decks. But we honestly never suspected the water. Coming from New York, where the Croton Reservoir provides some of the best municipal supply in the nation, we had become quite accustomed to trusting what came from our tap.

 

For all its fine aspects, Delaware is poorly ranked in this regard. There were days when you couldn’t get your face close to a glass of water; the smell of the chlorine was that powerful.  We started to buy bottled water at once, though it pained me to think of the extra cost, plus the hassle lugging home those giant containers every week. But water isn’t just something to drink of course.  On two occasions in the first eight months, water main breaks and “routine flushing” caused brown water, utterly ruining a load of white clothes for my wife’s craft-business.  We cringed whenever we put Genna in the tub. But we never suspected there was anything we could do about it, with our finances being so tight.

 

Frankly, we agreed to let Randy come out to demonstrate for us only because of the offer that came attached.  We figured we had nothing to lose. This man very kindly, intelligently and quickly scared me half to death!!! After only a few minutes, I had the sinking feeling that, even though we simply could not afford it, we would need to take the RainSoft system anyway. Then he began to talk about what we would save, and I was convinced we had to try it.

 

Wm. L. Dorie and Genevieve Hahn